When you think about who should look after your nest egg or investment property, there’s quite a few things to consider; more than most people realise. Getting it wrong can be very costly and we’re not just talking about loss of rent or property damage because of poor tenant selection; or inspections not being carried out. It's often factors that are far less obvious that are the cause.
Delays in getting a tenant can cost hundreds of dollars upfront; not having market expertise can see properties under rented, potentially costing the owner many hundreds of dollars a year. Setting rents too high can delay tenanting a property and even deter better tenants. Not conducting regular rent reviews, inspections and arrears management can lead to substantial losses by owners, and not communicating with you about what’s required to maintain your asset and other matters can also cost you greatly.
Owners might assume that everything is being done and that it's being done and in the best possible way, but even these individual factors not being carried out effectively can add up to lesser returns for you. At Leah Jay, we know what it takes to manage a property from start to finish, and that these "small factors" are often just as important as the big ones. We help you achieve the most from your investment and keep you informed every step of the way.
We focus 100% on property management
Property management is all we do and we’ve been doing it since 1994. We have no competing or ulterior objectives, such as wanting to ultimately sell your property, sell you finance or keep maintenance staff employed for profit. All our effort is applied to doing every facet of management well, so that the overall result for you is the best it can be. Our own business survival depends on it and that’s a strong motivating factor to do it better than anyone else.
From the collective experience as a specialist property management business since 1994 to the vast individual experience of our people, the depth and breadth of property management experience at Leah Jay is unrivalled in the region. Our property managers average over 10 years in the industry. When your property manager is on leave, another with experience will take responsibility and at all times extra support is available from a Senior Property Manager.
Reputation and track record
We are proud of the reputation and recognition we’ve gained through our efforts to provide owners peace of mind about their property. The highest industry awards have come our way, being three time winners of the REI NSW ‘Award for Excellence’ and finalists on four other occasions. Given the importance of your asset, it makes sense to place it into the hands of someone you can trust.
Access to tenants
While there are numerous tasks associated with looking after your property, there is none more critical than securing the best tenant. Our reputation attracts quality tenants and we are the preferred agent for many; our website receives over ten thousand visits a month, overwhelmingly from prospective tenants. We have excellent long term relations with relocation consultants and major employers in the region, such as John Hunter Hospital and Defence Housing (we manage a number of their premises), who maintain direct contact with us. And of course we utilise the most successful of the property search websites.
Our stated business objective is to enable owners of tenanted properties to have:
- Ownership without concern
- Control of their asset without angst
- More time available for other priorities
- A sense of pleasure from owning property
These are our core values, which are central to how we go about doing business:
Respect & Courtesy
Underpins how we deal with everyone we encounter; all clients including property owners and tenants, our colleagues, other stakeholders, the general public and even our competitors.
Integrity & Ethics
Are not to be compromised in the pursuit of commercial or personal objectives. This entails being open and honest with clients and others even when it may be easier and perhaps more profitable to do otherwise. We adhere to all relevant rules, regulations and codes of practice that apply to our industry, business and operations.
Diligence & Earnestness
In all areas of work endeavour; we will do the best job we can and apply the maximum effort possible to achieve the desired result.
Impacts directly on our capacity to effectively carry out our respective roles, which demands ongoing training and development.
Is essential, from readily taking responsibility for one’s own actions to willingly recognising the efforts and success of others, particularly our colleagues.
To take what we do seriously but not ourselves and to keep things in perspective so that we may enjoy our work as much as possible.