I just wanted to say a big THANK YOU!!! I truly can’t thank you enough for how helpful you are with anything that I need in relation to managing my unit. Nothing is ever a problem and I am so appreciative!!! It is so nice to know you have everything under control for me.
I just wanted to send a huge thank you to you and your team for looking after me so well. After a very stressful first experience with our former property management company, I was feeling extremely anxious about the whole process. However, within one week of listing my unit with you, your team found the most ideal tenant who is moving in next week. You have certainly exceeded my expectations with your prompt communication and exceptional service. I genuinely feel like a valued client. I’m so relieved. Thank you so much!
Leah Jay provided excellent services over the years that they managed my investments. When the time came to sell, their investment services manager provided advice and support to maximise my returns. I enjoyed working with this respected and professional organisation and would recommend their business to others.
Our family has been working with Leah Jay for years. They currently manage 20 properties for us and do an awesome job. We appreciate the professional service and have received positive feedback from our tenants too.
We wanted to thank you for being so easy to deal with and making living here such a pleasure. We have never felt like we were ‘just the tenants’ with you.
I would like to say thanks to all the staff at Leah Jay who have assisted me throughout the 4+ years that I’ve rented this property. This was my first experience renting a house and the staff have made this enjoyable and hassle free.
Leah Jay are very professional, demonstrating a thorough knowledge of the rental market, whilst making many suggestions on how we might better improve rental opportunities by improving various things around the property, and of course repairing quite a few things too.
We had an excellent experience with Leah Jay. As first time homeowners, landlords and ultimately vendors, Leah Jay were fantastic. The team guided us through leasing our first home ahead of our interstate move. We felt comfortable from the outset as the team gave us peace of mind. On deciding to sell the property, Leah Jay went the extra mile for us and actively engaged with our sales agent during the entire process through to successful sale. We would have no hesitation in recommending Leah Jay to both current and prospective property investors.
Leah Jay have been our property managers for nearly ten years. During that time, we have always found them to be helpful and professional. As we live interstate, they have organised everything from handover of keys when the property was built to organising payments of accounts and making sure our best interests were always of utmost importance. Prompt, professional, reliable and friendly service at all times.
I have been renting for many years but it was not until renting with Leah Jay that I have felt absolutely valued as a ‘renter’. Every enquiry I make and any help I need is a pleasant experience. No challenge is too hard and no small need is too insignificant.
I have been blown away with the service and professionalism provided by the staff.
Leah Jay has made owning a rental property completely stress-free. I live interstate and everything is made so easy. I never have to worry or do any running around in support of maintaining the property. They do everything – it’s as easy as just saying ‘yes’ or ‘no’ to any requests that come through. I can’t recommend them highly enough and wouldn’t go anywhere else with any possible future properties.
Leah Jay provides an holistic approach. Whether or not personal, or for properties, you do feel comfort that Leah Jay is looking after your whole interests.
We have been renting through Leah Jay for 18 months and I have to say they are the most helpful and understanding property managers I have come across. If any repairs or issues have arisen, they are quick to resolve them in a courteous professional way.
My Merewether property has moved to Leah Jay and I cannot be happier with the change. My property manager immediately pushed my tenants to improve their standards and I feel my asset is more secure. Also, the Investment Services Manager at Leah Jay has been proactive in assessing my future options with the property and is genuinely passionate about getting the best result for me. I could not be happier with the service, the professionalism and genuine care I feel through Leah Jay.
We have recently sold a property at East Maitland and have had the property managed by your team for over 10 years. Your service was recommended to us and we were happy the connection was made. Throughout this time we have never had any negative issues or challenges with any of the team. We have had the property tenanted for the entire time and we believe this is due to the professionalism of the staff and appropriate pricing and maintenance of the property. We were always kept up to date with what was happening with the property and tenant. We have other properties within Australia and we wish Leah Jay could manage all of them!
Leah Jay has managed our Hamilton property for just over 14 years and in that time we have been more than happy with the service, selection of suitable tenants, and follow-up with maintenance and other issues.
Thanks again for everything. I have been really impressed by how flexible and efficient everyone at Leah Jay has been. I didn’t imagine securing a home from so far away could be so straightforward.
Sometimes ‘thank you’ is inadequate… This is one of those times.
When we bought our rental property, it was a first time for us. We embarked on this venture, and because of the Leah Jay team it was made so easy for us. It is amazing that after 12 years the property was still in a presentable and well-maintained condition, a property to be proud to put on the market.
Because of you, being a landlord was a very positive experience for us.
Leah Jay managed my property for just over three years until it was recently sold. As a first time landlord I was at first unsure what to expect, but the staff at Leah Jay made the whole process seamless. My property manager was thorough, friendly and communicative. She always responded to any queries expediently and even went the extra mile by following up on some additional documents for me when I had the property on the market.
I wanted to congratulate your business on what a great experience it was and to thank your team for all the excellent service I received. Your group is ‘head and shoulders’ above the rest of the property management businesses in Newcastle. The mixture of personal service, quality of property, attention to detail, organisation and professionalism that your team delivered is first class. Once again thanks to everyone involved – I look forward to continuing a relationship with your business for some time to come.
Over the past 40 years we have had many rental properties which we self managed due to the unsatisfactory service we received from several Real Estate Agencies. Last year this changed due to us being out of area and so we put our trust in Leah Jay.
This has turned out to be one of the best decisions we have made, Leah Jay have carried out the managements in all aspects expected of a property management organisation to a most satisfactory and positive one. Any further investment properties we may purchase will definitely be in an area which is serviced by Leah Jay. We thank you for your services to date and look forward to a fruitful future for both parties.
I have always been impressed with the courtesy and professionalism displayed by everyone we have come in contact with. The management of our property has been excellent, which is reassuring for us knowing that our investment is in safe hands. Thank you.
We came to you on the recommendation of our daughter who had actually been a tenant in a property managed by Leah Jay. As a tenant she could see the high standards your company maintained. We continue to be very happy with the service you give us in managing our property.