We have recently sold a property at East Maitland and have had the property managed by your team for over 10 years. Your service was recommended to us and we were happy the connection was made. Throughout this time we have never had any negative issues or challenges with any of the team. We have had the property tenanted for the entire time and we believe this is due to the professionalism of the staff and appropriate pricing and maintenance of the property. We were always kept up to date with what was happening with the property and tenant. We have other properties within Australia and we wish Leah Jay could manage all of them!
We wanted to thank you for being so easy to deal with and making living here such a pleasure. We have never felt like we were 'just the tenants' with you.
I wanted to congratulate your business on what a great experience it was and to thank your team for all the excellent service I received. Your group is ‘head and shoulders’ above the rest of the property management businesses in Newcastle. The mixture of personal service, quality of property, attention to detail, organisation and professionalism that your team delivered is first class. Once again thanks to everyone involved - I look forward to continuing a relationship with your business for some time to come.
Leah Jay are very professional, demonstrating a thorough knowledge of the rental market, whilst making many suggestions on how we might better improve rental opportunities by improving various things around the property, and of course repairing quite a few things too.
We came to you on the recommendation of our daughter who had actually been a tenant in a property managed by Leah Jay. As a tenant she could see the high standards your company maintained. We continue to be very happy with the service you give us in managing our property.
I have always been impressed with the courtesy and professionalism displayed by everyone we have come in contact with. The management of our property has been excellent, which is reassuring for us knowing that our investment is in safe hands. Thank you.
I have been renting for many years but it was not until renting with Leah Jay that I have felt absolutely valued as a 'renter'. Every enquiry I make and any help I need is a pleasant experience. No challenge is too hard and no small need is too insignificant.
Leah Jay have been our property managers for nearly ten years. During that time, we have always found them to be helpful and professional. As we live interstate, they have organised everything from handover of keys when the property was built to organising payments of accounts and making sure our best interests were always of utmost importance. Prompt, professional, reliable and friendly service at all times.
Leah Jay has made owning a rental property completely stress-free. I live interstate and everything is made so easy. I never have to worry or do any running around in support of maintaining the property. They do everything – it's as easy as just saying 'yes' or 'no' to any requests that come through. I can't recommend them highly enough and wouldn't go anywhere else with any possible future properties.
Sometimes 'thank you' is inadequate... This is one of those times.
When we bought our rental property, it was a first time for us. We embarked on this venture, and because of the Leah Jay team it was made so easy for us. It is amazing that after 12 years the property was still in a presentable and well-maintained condition, a property to be proud to put on the market.
Because of you, being a landlord was a very positive experience for us.
We had an excellent experience with Leah Jay. As first time homeowners, landlords and ultimately vendors, Leah Jay were fantastic. The team guided us through leasing our first home ahead of our interstate move. We felt comfortable from the outset as the team gave us peace of mind. On deciding to sell the property, Leah Jay went the extra mile for us and actively engaged with our sales agent during the entire process through to successful sale. We would have no hesitation in recommending Leah Jay to both current and prospective property investors.
My Merewether property has moved to Leah Jay and I cannot be happier with the change. My property manager immediately pushed my tenants to improve their standards and I feel my asset is more secure. Also, the Investment Services Manager at Leah Jay has been proactive in assessing my future options with the property and is genuinely passionate about getting the best result for me. I could not be happier with the service, the professionalism and genuine care I feel through Leah Jay.
Over the past 40 years we have had many rental properties which we self managed due to the unsatisfactory service we received from several Real Estate Agencies. Last year this changed due to us being out of area and so we put our trust in Leah Jay.
This has turned out to be one of the best decisions we have made, Leah Jay have carried out the managements in all aspects expected of a property management organisation to a most satisfactory and positive one. Any further investment properties we may purchase will definitely be in an area which is serviced by Leah Jay. We thank you for your services to date and look forward to a fruitful future for both parties.
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